How to Make (Almost) Every Patient Happy
Tuesday, July 13th
12:00pm-1:00pm EST
Presented By:Jen Marcos, Senior Solutions Consultant, Rater8 Mikala Price, Solutions Consultant, Rater8
Learning Points:
How to build a culture of customer service within your organization through a common language shared between administration and staff.
Techniques that can be used by you and your staff to recognize opportunities for an improved patient experience.
How objective data regarding the patient experience can be used to create better experiences for future patients.
(NYMGMA Members Attend Free, Non-members $35.00)
Please use the link provided in the confirmation email to complete your registration.
Continuing Education Units, CEU's:
Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.
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